Privacy Policy

Last Updated: April 15, 2023

 

At TwentyEight Threads, we take your privacy very seriously. We are committed to protecting the personal information that you share with us when you use our website, including when you sign up for text promotions. This privacy policy outlines how we collect, use, disclose, and protect your personal information.

Information We Collect

When you visit our website or physical store, we may collect certain personal information from you, such as your name, email address, mailing address, phone number, and payment information. We may also collect information about your browsing history, such as the pages you visit on our website and the products you view or purchase. When you sign up for text promotions, we will collect your mobile phone number and may collect your name.

How We Use Your Information

We may use your personal information to process and fulfill your orders, communicate with you about your orders and other inquiries, improve our products and services, personalize your shopping experience, and send you promotional offers and other marketing materials, including text promotions. We may also use your information to comply with legal obligations and prevent fraud.

How We Share Your Information

We may share your personal information with third-party service providers who help us process your orders and provide other services, such as payment processing and shipping. We may also share your information with other third parties for marketing purposes, such as social media platforms and advertising networks. We will only share your information with these third parties if they agree to protect your privacy and use your information only for the purposes we specify.

Your Choices

You can choose not to provide us with certain personal information, but this may limit your ability to use some of our products and services. You can also opt-out of receiving promotional emails and text messages from us by following the instructions in the email or replying "STOP" to the message. You may still receive non-promotional messages related to your orders or inquiries.

Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no security measures can provide 100% protection, and we cannot guarantee the security of your information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “last updated” date at the top of the policy.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at info@twentyeightthreads.com.