FAQs

• What payment methods do you accept?

We accept various payment methods such as credit/debit cards, PayPal, and other online payment platforms.

• How long does it take to receive my order?

It depends on your location and the shipping method you choose. Usually, it takes 3-5 business days for domestic orders and 7-14 business days for international orders.

• Can I track my order?

Yes, you can track your order using the tracking number provided in your shipping confirmation email.

• What is your return policy?

We accept returns within 7 days of the delivery date. The item(s) must be unused, in the original packaging, and with all tags attached. Please refer to our returns and exchanges policy for more information.

• Do you offer free shipping?

We offer free shipping on orders over $150. We also periodically offer promotions on shipping, so be sure to sign up for our newsletter to stay updated on our latest deals.

• How can I contact customer service? 

You can reach out to our customer service team via email. We are available on weekdays to assist you with any questions or concerns.

• What sizes do you carry? 

We carry a range of sizes, from S to L, and sometimes even larger. Please refer to our size chart to find the right fit for you.

• Can I cancel or modify my order? 

If you need to cancel or modify your order, please contact our customer service team within 2 hours of placing your order. We will do our best to accommodate your request, but it depends on the order status and shipping progress.

• Do you offer gift cards? 

We do not currently offer gift cards at this time. We hope to add them to our store in the very near future.